About 1Support - India's Trusted Packers and Movers Network

Who We Are

1Support is a relocation marketplace that connects customers with verified packers and movers across India. Founded in 2018, we were built to address a common problem in the relocation industry—customers struggling to find reliable movers, transparent pricing, and proper documentation.

We do not operate as a moving company ourselves. Instead, we act as a structured platform that helps customers compare verified service providers, receive survey-based quotations, and relocate with greater clarity and confidence.

Our approach focuses on verification, process transparency, and post-booking coordination, ensuring customers are not left dealing with unverified agents or unclear commitments during an important life transition.

Why Choose 1Support?

Relocation involves high-value household or office assets. At 1Support, we focus on reducing risk and uncertainty through documented, verification-driven processes.

Verified Partners

All packers and movers listed on 1Support go through a structured screening process, which includes:

• GST verification
• Owner identity checks
• Office verification (via video)
• Vehicle or fleet validation
• Background screening
• Service history review

This helps reduce the presence of unregistered or unreliable operators on the platform.

Transparent Pricing

We follow a survey-first pricing model. Movers share quotations only after a physical or video pre-move survey, ensuring prices are based on actual inventory and service requirements—not assumptions or misleading estimates.

Complete Documentation

Customers receive proper documentation from movers, including:

• GST invoices
• LR/consignment notes
• Vehicle details

These documents are essential for accountability, insurance coordination, and reimbursement purposes.

Pan-India Coverage

As a relocation marketplace, 1Support supports local and intercity moves across major cities and multiple regions in India, depending on partner availability and service capability.

Our Services

Through our verified partner network, customers can access:

• Home Shifting – Local and intercity household relocation with professional packing and handling
• Office Relocation – Commercial and office moves planned to reduce operational downtime
• Vehicle Transport – Car and bike transportation using appropriate carriers
• Storage Solutions – Short-term and long-term storage through partner facilities

Service availability may vary by location and mover capability.

How We Work

Partner Screening Process

Before onboarding, movers are evaluated on business legitimacy, documentation, operational capability, and past service performance. This helps reduce the presence of unregistered or unreliable operators on the platform.

Customer Support

1Support provides coordination support during booking, transit, and post-move stages. While the service execution is handled by the selected mover, we assist customers with communication and issue escalation when required.

Documentation & Transparency

We emphasize documented moves, ensuring customers understand quotations, service scope, insurance options, and paperwork before confirming a booking.

Our Track Record

Since 2018, 1Support has operated as a GST-registered relocation marketplace, supporting customers with:

• A growing network of verified moving partners
• Relocation support across major Indian cities
• Survey-based pricing workflows
• Documentation-backed moving processes

Rather than publishing inflated metrics, we focus on process reliability, partner verification, and customer clarity as our core performance indicators.

Our Mission & Values

Our Mission

To make relocation safer, more transparent, and easier to navigate by connecting customers with verified packers and movers and eliminating uncertainty from the moving process.

Our Values

• Transparency over gimmicks
• Verification over volume
• Process over promises
• Customer clarity over quick conversions

At 1Support, trust is built through clear processes, verified partners, and documented accountability—not exaggerated claims.