Disclaimer For 1Support

Effective Date: [15/01/2026]

Overview

1Support operates as a marketplace platform that connects customers with independent packers, movers, and related service providers. By using this website and our services, you acknowledge and accept the terms outlined in this disclaimer.

1. Platform Role & Responsibilities

1.1 Marketplace Nature

1Support is a connecting platform only. We:

  • Connect customers with independent service providers
  • Do not directly provide moving, packing, transportation, or storage services
  • Do not employ the service providers listed on our platform
  • Are not responsible for the actual execution of services

1.2 Service Provider Independence

All packers, movers, transporters, and storage providers on our platform are:

  • Independent contractors or businesses
  • Solely responsible for their services
  • Required to maintain their own licenses, insurance, and certifications
  • Operating under their own terms and conditions

1.3 Platform Limitations

1Support does not:

  • Guarantee the quality, safety, or timeliness of services provided by partners
  • Control or supervise service provider operations
  • Have custody or responsibility for goods during transit or storage
  • Make warranties regarding service outcomes

2. Website and Information Disclaimer

2.1 Website Availability

1Support makes no guarantee regarding:

  • Continuous or uninterrupted website access
  • Error-free platform operation
  • Freedom from technical issues or downtime

2.2 Content Accuracy

While we strive for accuracy, we do not warrant that:

  • All website content is error-free or current
  • Service provider information is complete or accurate
  • Pricing estimates are final or guaranteed
  • Third-party content is accurate or reliable

2.3 Technical Issues

We are not responsible for:

  • Viruses, malware, or security breaches
  • Data loss or corruption
  • Technical failures of user devices or internet connections
  • System errors or bugs

3. Quotes and Pricing

3.1 Quote Nature

All quotes provided through 1Support are:

  • Estimates from service providers, not from 1Support
  • Subject to change based on actual assessment
  • Not binding until confirmed directly with the service provider
  • Based on information provided by the customer

3.2 Final Pricing

Final pricing is determined by:

  • The service provider you select
  • Actual conditions discovered during execution
  • Additional services requested
  • Distance, volume, and complexity factors

4. User-Provider Relationship

4.1 Direct Relationship

The contractual relationship for services is:

  • Directly between the customer and the service provider
  • Not between the customer and 1Support
  • Governed by the service provider’s terms and conditions

4.2 Disputes

1Support is not liable for disputes between customers and service providers, including but not limited to:

  • Service quality issues
  • Damaged or lost goods
  • Delayed services
  • Pricing disagreements
  • Breach of service agreements

4.3 Our Role in Disputes

While we may assist with communication, we:

  • Are not mediators or arbitrators
  • Cannot force resolution
  • Do not take sides in disputes
  • Recommend customers work directly with service providers and their insurance

5. Third-Party Content and Links

5.1 External Links

Our website may contain links to third-party websites. We:

  • Do not control third-party websites
  • Are not responsible for their content or practices
  • Do not endorse linked websites or their products
  • Are not liable for damages from using third-party sites

5.2 User-Generated Content

We are not responsible for:

  • Reviews, comments, or ratings posted by users
  • Accuracy of user-provided information
  • Offensive or inappropriate user content
  • Third-party claims arising from user content

6. Limitation of Liability

6.1 No Liability For

To the maximum extent permitted by law, 1Support is not liable for:

  • Direct, indirect, incidental, or consequential damages
  • Loss of profits, business, or opportunities
  • Damage to goods during service provider handling
  • Service provider negligence or misconduct
  • Theft, loss, or damage during transit or storage
  • Delays in service delivery
  • Personal injury or property damage

6.2 Service Provider Liability

Service providers are solely responsible for:

  • Their services and actions
  • Goods under their care
  • Insurance claims and compensation
  • Compliance with applicable laws and regulations

7. Indemnification

Users agree to indemnify and hold harmless 1Support from:

  • Claims arising from their use of the platform
  • Disputes with service providers
  • Violation of terms and conditions
  • Inaccurate information provided to service providers
  • Illegal or prohibited use of the platform

8. Verification and Due Diligence

8.1 Service Provider Screening

While we verify basic information about service providers, we:

  • Cannot guarantee their reliability or quality
  • Recommend customers conduct their own due diligence
  • Advise checking licenses, insurance, and reviews
  • Suggest obtaining written agreements and documentation

8.2 Customer Responsibility

Customers are responsible for:

  • Verifying service provider credentials
  • Obtaining proper documentation (quotes, receipts, inventory)
  • Ensuring adequate insurance coverage
  • Understanding service provider terms and conditions

9. Insurance and Claims

9.1 Insurance Coverage

Insurance for goods is:

  • Provided by the service provider (if applicable)
  • Subject to service provider’s insurance terms
  • Not provided or guaranteed by 1Support
  • Customer’s responsibility to verify and understand

9.2 Damage Claims

Claims for damaged or lost goods should be:

  • Filed directly with the service provider
  • Submitted according to service provider’s claim process
  • Supported by proper documentation (inventory, photos, receipts)
  • Pursued through service provider’s insurance

10. Modifications

1Support reserves the right to:

  • Modify or remove website content without notice
  • Update this disclaimer at any time
  • Suspend or terminate user access for violations
  • Change platform features or functionality

Continued use of the platform after changes constitutes acceptance of modifications.

11. No Warranties

11.1 “AS IS” Basis

The platform and all services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied.

11.2 No Warranty Of

We make no warranty regarding:

  • Merchantability or fitness for a particular purpose
  • Service provider quality or reliability
  • Accuracy or completeness of information
  • Uninterrupted or error-free operation

12. Governing Law

This disclaimer is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City/State].

13. Contact Information

For questions regarding this disclaimer:

1Support Phone: +91-9580367912 / +91-8564045865